How to request deletion
Until self-service account deletion is available in the product, email privacy@budgetshape.com from the email address associated with your BudgetShape account and ask for account deletion. We may perform an identity-verification step before acting.
What deletion covers
Subject to the shared-budget rules below and any information we are legally required to retain, deletion is intended to remove or de-identify your account information and personal budgeting information that no longer needs to be retained.
Shared budgets
A shared budget may contain information belonging to or relied on by more than one member. Deleting your account must not silently destroy another member’s budget. We will confirm the available outcome where you are the last owner of a shared budget, which may require transferring ownership, removing other members, or separately deleting the shared budget.
Backups and operational records
Deleted information may remain temporarily in protected backups or limited security/audit records until those records expire under the applicable retention schedule. Backup copies are not intended to be restored for ordinary product use after an account is deleted.
Paid subscriptions
Public paid billing is not yet live. When subscriptions launch, account deletion and subscription cancellation will be separate actions so users can clearly understand whether future billing has stopped before an account is removed.